At SPARQL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following information when you interact with SPARQL:

• Full name
• Phone number
• Email address
• Billing and delivery address
• Order details and purchase history
• Communication records (DMs, emails, WhatsApp messages)

Payment Information: SPARQL does not store your card or bank details. All payments are processed securely through trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order updates and delivery status
• Respond to inquiries and customer support requests
• Improve our products, services, and website experience
• Send marketing communications (only if you opt in)
• Prevent fraud and unauthorized transactions

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Enhance your browsing experience

You may disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We may share your information with:

• Payment processors
• Delivery and logistics partners
• Website and marketing service providers

We do not sell, rent, or trade your personal information to third parties.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

While we take reasonable steps to secure your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

Requests can be made by contacting us through our official channels.

7. Third-Party Links

Our website may contain links to third-party websites. SPARQL is not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

SPARQL reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our official website or customer support channels.

Effective Date: [To be inserted]

Status: Mandatory (legal + trust)