SPARQL Terms & Conditions

Welcome to SPARQL. By accessing our website, placing an order, or purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

  • By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision
  • You agree to use the website for lawful purposes only
  • Any misuse, fraudulent activity, or attempt to harm the website or brand may result in denied access

2. Product Information & Availability

  • All products displayed on the website are subject to availability
  • We make every effort to display product details accurately; however, colors, sizes, and finishes may vary slightly due to lighting, screen settings, or handcrafted nature
  • SPARQL reserves the right to modify or discontinue products without prior notice

3. Pricing & Payments

  • All prices are listed in Nigerian Naira (₦)
  • Prices may change at any time without prior notice
  • Full payment is required before orders are processed or dispatched
  • SPARQL reserves the right to refuse or cancel any order suspected of fraud or pricing errors

4. Order Acceptance & Cancellation

  • An order is only considered accepted once payment is confirmed
  • SPARQL reserves the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud

Orders may only be cancelled before dispatch

5. Shipping & Delivery

  • Delivery timelines provided are estimates and not guaranteed
  • Delays caused by third-party logistics providers or external factors are beyond SPARQL’s control
  • Customers are responsible for providing accurate delivery information

(Please refer to our Shipping & Delivery Policy for full details.)

6. Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed strictly by our Return & Refund Policy. By making a purchase, you agree to these terms.

7. Intellectual Property

  • All content on this website, including images, text, logos, designs, and branding, are the property of SPARQL
  • No content may be copied, reproduced, or used without written permission

8. Limitation of Liability

  • SPARQL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Jewelry care and usage is the responsibility of the customer once delivered

9. Third-Party Links & Services

  • The website may contain links to third-party platforms
  • SPARQL is not responsible for the content, policies, or practices of third-party websites or services

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

11. Changes to Terms

SPARQL reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms & Conditions, please contact us via our official website or customer support channels.

Effective Date: [To be inserted]

Status: Mandatory (legal & operational authority)